Can your Social Security number be suspended?

No. Social Security numbers cannot be suspended, frozen, or cancelled. Any call or message claiming your SSN has been suspended is a scam.

Does the Social Security Administration call you?

The SSA may occasionally call, but they will never threaten you, demand immediate payment, or ask for your full SSN. When in doubt, hang up and call 1-800-772-1213 directly.

How do I report a Social Security scam?

Report to the SSA Office of Inspector General at oig.ssa.gov or call 1-800-269-0271. Also report to the FTC at reportfraud.ftc.gov.

Government

Is This Social Security Administration Email a Scam? How to Tell

Social Security scams threaten victims with SSN suspension, arrest, or benefit termination. Scammers impersonate the Social Security Administration (SSA) to steal Social Security numbers and personal information.

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Common Social Security Administration Scam Types

"Your SSN has been suspended" phone calls

Benefits termination threats

SSN "linked to criminal activity" warnings

Medicare/Medicaid benefit fraud calls

Fake SSA verification texts

Example Scam Messages

These are examples of fake messages impersonating Social Security Administration. Never click links in unsolicited messages.

“Social Security Administration: Your Social Security number has been suspended due to suspicious activity. Press 1 to speak with an agent to restore your number.”

“SSA Alert: Your Social Security benefits will be terminated unless you verify your identity. Call immediately: 1-XXX-XXX-XXXX”

Red Flags to Watch For

Social Security numbers CANNOT be "suspended" — this is not a real thing
The SSA will never threaten you with arrest or legal action by phone
The SSA will never demand payment via gift cards, wire transfers, or crypto
The SSA will never ask for your full SSN over the phone (they already have it)
Caller ID showing "Social Security" is spoofed

Legitimate Social Security Administration Contact Info

Visit ssa.gov or call 1-800-772-1213 (TTY 1-800-325-0778). The SSA primarily contacts people by mail. Create a my Social Security account at ssa.gov/myaccount.

Live Community Flags

Recently reported Social Security Administration scam variants from the Cautellus community. Flagged items include deepfake videos, cloned voicemail, and spoofed domains.

Community reporting for Social Security Administration is launching soon. Submissions will appear here with timestamps and scam-type tags.

Report a Social Security Administration scam you've received →

Phone Scams How Scammers Impersonate Police