Is This Macy's Email a Scam? How to Tell
Macy's scams often involve fake Star Rewards notifications, phishing emails about Macy's credit card activity, and fraudulent sale promotions that lead to credential harvesting sites.
Reviewed by the Cautellus team · Last updated May 30, 2026
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Scan Now — It's FreeCommon Macy's Scam Types
Example Scam Messages
These are examples of fake messages impersonating Macy's. Never click links in unsolicited messages.
“Macy's: Unusual activity detected on your Macy's card. Verify at macys-secure.com”
“Macy's Flash Sale: 90% off all items for the next 2 hours! Shop now.”
Red Flags to Watch For
- Credit card alerts from non-macys.com domains
- Sales offering unrealistically steep discounts
- Star Rewards links that do not go to macys.com
- Requests for full credit card numbers via email
Legitimate Macy's Contact Info
Visit macys.com/service or call 1-800-289-6229. Manage your Macy's credit card at the official site or through the app.
Where to Report a Macy's Scam
If you received or fell for a fake Macy's message, report it to the authorities below. Reporting helps investigators track these campaigns.
- FTC — reportfraud.ftc.govReport fraud and scams to the U.S. Federal Trade Commission.
- FBI IC3 — ic3.govFile a complaint with the FBI's Internet Crime Complaint Center.
- Cautellus reporting guide →Step-by-step help on who to contact and how to recover.
Live Community Flags
Recently reported Macy's scam variants from the Cautellus community. Flagged items include deepfake videos, cloned voicemail, and spoofed domains.
Community reporting for Macy's is launching soon. Submissions will appear here with timestamps and scam-type tags.
Report a Macy's scam you've received →Related Articles
Other E-commerce Scams
Think you've received a scam?
Paste a suspicious message, email, or URL into our free AI-powered scanner for instant analysis.
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