Shipping

Is This UPS Email a Scam? How to Tell

UPS scams use fake delivery notifications and tracking updates to direct victims to phishing sites. These scams spike during holiday shopping seasons when people expect multiple deliveries.

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Common UPS Scam Types

Fake delivery attempt notifications
Package tracking phishing emails
Customs fee payment requests
"UPS My Choice" account phishing
Fake UPS driver delivery photos

Example Scam Messages

These are examples of fake messages impersonating UPS. Never click links in unsolicited messages.

UPS: Your package requires address verification before delivery. Confirm at: ups-delivery-update.com

UPS: We were unable to deliver your package. Pay the redelivery fee of $3.50: ups-redeliver.net

Red Flags to Watch For

  • UPS does not request payments via text or email
  • Links to non-ups.com domains
  • Requests for personal information to "verify delivery"
  • Small fee requests to capture credit card details
  • Emails without your specific tracking number

Legitimate UPS Contact Info

Visit ups.com, use the UPS app (UPS My Choice), or call 1-800-742-5877. Track packages only at ups.com/track.

Live Community Flags

Recently reported UPS scam variants from the Cautellus community. Flagged items include deepfake videos, cloned voicemail, and spoofed domains.

Community reporting for UPS is launching soon. Submissions will appear here with timestamps and scam-type tags.

Report a UPS scam you've received →

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Other Shipping Scams

Think you've received a scam?

Paste a suspicious message, email, or URL into our free AI-powered scanner for instant analysis.

Scan Now — It's Free