Shipping

Is This USPS Email a Scam? How to Tell

USPS delivery text scams have surged as online shopping grows. Scammers send fake tracking notifications, delivery failure alerts, and package redelivery requests to steal personal information and payment details.

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Common USPS Scam Types

Fake delivery attempt notifications
"Package waiting at facility" alerts
Redelivery fee requests
Address confirmation phishing
Customs/import fee scams for international packages

Example Scam Messages

These are examples of fake messages impersonating USPS. Never click links in unsolicited messages.

USPS: Your package could not be delivered due to an incomplete address. Confirm your address to schedule redelivery: usps-tracking-update.com

US Postal Service: A package is waiting for you at the local facility. Schedule pickup: usps-package-pickup.net

USPS: Your package from overseas requires a customs fee of $3.95. Pay now to release: usps-customs-pay.com

Red Flags to Watch For

  • USPS does NOT send unsolicited text messages about deliveries unless you signed up for Informed Delivery
  • Any text asking you to click a link to "confirm" or "reschedule" delivery
  • Requests for payment to release a package (USPS doesn't collect fees via text)
  • URLs that are not usps.com
  • Extremely small fees ($1.99, $3.95) designed to harvest credit card numbers

Legitimate USPS Contact Info

Visit usps.com, use the USPS Informed Delivery app, or call 1-800-ASK-USPS (1-800-275-8777). Track packages only at usps.com/tracking.

Live Community Flags

Recently reported USPS scam variants from the Cautellus community. Flagged items include deepfake videos, cloned voicemail, and spoofed domains.

Community reporting for USPS is launching soon. Submissions will appear here with timestamps and scam-type tags.

Report a USPS scam you've received →

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Think you've received a scam?

Paste a suspicious message, email, or URL into our free AI-powered scanner for instant analysis.

Scan Now — It's Free